Publiée le 02 / 05 / 2018
Expérience souhaitée : Moins de 1 an
Niveau d'études souhaité : Bac +5 et plus
Working within the WITS (Workflow and IT Solutions) QA&RA organization, the Customer Feedback Analyst will manage the process of customer complaint investigations in alignment with corporate requirements. The Customer Feedback Analyst will report into the WITS Senior Manager Quality Management Systems.
The Customer Feedback Analyst will be cooperating on complaint analysis process within whole WITS organizations, preparing of CF (customer Feedback) escalations to AE (Adverse Events) subcommittee, support of CAPA process related to CF and regular analysis of CF data as a support for continual improvement.
This position will also support the application of Danaher Business Systems (DBS) tools throughout the Workflow and Information Technology Solutions (WITS) organization.