Offre d'emploi n° 6940876

Streaming Service Hub – French Speaking Advisor

Type de contrat : CDI
Localisation : Paris - nationwide
Entreprise : Webhelp Portugal
Fonction : Commercial - Vente

Publiée le 16 / 10 / 2020
Expérience souhaitée : 1 à 2 ans
Niveau d'études souhaité : Bac / Bac Pro

Description du poste

Streaming Service Hub – French Speaking Advisor City : Lisbon Job : Customer Advisor Sector : Are you passionate about entertainment? Then join this new streaming service hub that is waiting for you at Webhelp. Mission : Your future project • Assist viewers through phone and/or chat regarding different queries • Provide account and application support to viewers namely with regards to software functionality • Provide technical support and troubleshoot of system configurations and network settings • Provide accurate and real-time responses to the viewer’s inquiries. Profile : • Native or Proficient in French • Fluency in English (B2) • Passionate about entertainment and media enterprise • Excellent communication skills coupled with empathy, team spirit and customer-oriented • Familiarity with digital streaming services and devices • Have a positive and can-do attitude • Previous experience in Customer Service is highly valued • For non-EU residents, it is mandatory to have a valid work permit. Advantages : • Opportunity to professionally grow in a unique start-up project • Competitive wages (14 monthly payments per year) • Performance bonus • Health insurance with a dental plan (after 6 months contract) • Relocation package: shared accommodation and flight reimbursement • Possibility to do Work from Home* Life at our company • Work with a diverse environment with people from over 15 nationalities • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! • We promote inter-company mobility to work at any of our sites around the world. • New and modern offices located in Oeiras, Tagus Park (Lisbon). Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time. Lisbon Customer Advisor - French 566

Je postule

Candidature en ligne

Je postule