Offre d'emploi n° 9855648

Manager IT Services

Type de contrat : CDI
Localisation : Rhône - Lyon
Entreprise : North American Science Associates, Inc.
Fonction : Commercial - Vente

Publiée le 27/05/2023
Expérience souhaitée : 5 à 10 ans
Niveau d'études souhaité : Aucun diplôme

Description du poste

NAMSA pioneered the industry and was the first independent company in the world to focus solely on medical device materials for safety. NAMSA started testing medical devices before the U.S. Food and Drug Administration started regulating such products in 1976. We are shaping the industry. NAMSA has been a key contributor to the development of the test methods that govern our industry. We have become the industry’s premier provider. We provide support for clients during every step of the product development lifecycle and beyond. Come and work for an organization with the: Vision to inspire innovative MedTech solutions that advance global healthcare, improve patient lives and accelerate Client success and the Mission to deliver best-in-class global MedTech development solutions through our people, expertise and technology by adhering to our core Values: Act with integrity in everything we do. Develop superior talent and deliver expertise. Respond with agility and provide timely results. Embrace collaboration, diverse perspectives and ideas. Job Description: • Provide functional leadership for the Information Technology services that support the EMEA operation. • Act as a key liaison across all EMEA functional areas, Information Technology and outside vendors. • Develop working relationships with business leaders and develop a deep understanding of key business processes, strategies, and objectives. • Reports regularly back to business managers on the status of services and requests. • Establish EMEA Information Technology priorities that are both specific to Europe operations and incorporate NAMSA’s global directions. • Create consensus with other functions as to the timing of solution introduction and withdrawals. • Collaborate with EMEA region leaders and other IT leaders to develop annual budgets for respective business areas. • Develop solution concepts and business cases for new investments needed specifically for EMEA operations. • Perform business analysis and prepare recommendations and business plans as needed. • Identifies and leverages IT synergy potentials across countries and functions. • Possess a broad knowledge of most technical and business resources and use them effectively to coordinate team members and external resources. • Participate in the development of the IT annual operating plan and budget, and quarterly forecast updates. • Collaborate with Business Systems, Infrastructure and Operations, and Global Support teams to ensure solution compatibility with company standards. • Drive development and adherence to standard best practices. • Contribute leadership to the successful implementation of projects delivered to the EMEA operation. • Manage suppliers and supplier agreements providing products and services contributing to the EMEA operations. • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all legacy IT systems supporting the EMEA operation. • Oversee systems development, enhancement and the integration of existing systems that support the EMEA operation. • Manage change requests and enhancements to the legacy IT systems supporting the European operation. • Manages user training for delivered systems and solutions. • Participate in defining and executing technical service and support approaches for the EMEA operation. • Continually focuses on opportunities to improve internal processes. About Us NAMSA was founded on the principals of delivering quality customer service, conducting ourselves with integrity, respect for one another, open communication and collaboration. Whether you have a background in LaboratoryScience, Clinical Research,Regulatory Affairs, Quality Assurance, Engineering, or Sales & Business, NAMSA offers exciting opportunities to align with your expertise.

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